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Documentation Index

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Insights Portal dashboard

Who Is This For?

Data analysts, urban planners, equity officers, and data-driven decision makers who want to explore Montgomery’s civic data across districts and dimensions. The Insights Portal is an analytics workbench for uncovering patterns, identifying disparities, and generating narrative insights.

Five Tabs

The Insights Portal organizes its analysis across five tabs:

Overview

A high-level summary of city-wide metrics with key indicators across all service areas. The overview provides a starting point for deeper analysis in the other tabs.

Equity

Equity analysis comparing service delivery across Montgomery’s 9 council districts:
  • Service distribution metrics — Are 311 responses, code enforcement, and infrastructure investments equitably distributed?
  • Per-capita comparisons — Normalize metrics by population to identify true disparities
  • Gap identification — Highlight districts that are over- or under-served relative to need
Metric trending over time with interactive controls:
  • Toggle metrics on and off to compare different data series
  • View quarter-over-quarter and year-over-year changes
  • Identify seasonal patterns in 311 requests, permits, and violations

Districts

Individual district scorecards with detailed breakdowns:
  • Select any district to see its full service profile
  • Comparative ranking — How each district performs relative to city averages
  • Key metrics — 311 requests, code violations, permits, infrastructure status

Stories

AI-generated narrative data stories that turn numbers into insights:
  • Automated narratives — The AI analyzes data patterns and writes plain-English summaries
  • Thematic stories — Focus on equity, service delivery, economic development, or public safety
  • Shareable format — Stories are structured for easy inclusion in reports and presentations

Example AI Questions

Equity Analysis

“Switch to the equity analysis tab”

District Focus

“Show me the scorecard for District 4”

Data Story

“Generate a data story about service equity”

Trends

“What are the trending metrics this quarter?”

Comparison

“Compare 311 response rates across districts”

Specific Metric

“Show me code violation trends over the last 3 years”

What the AI Can Do

The Insights Portal AI assistant:
  • Navigates between the five analysis tabs on your behalf
  • Focuses on specific districts for detailed scorecard views
  • Shows and hides trend metrics for comparative analysis
  • Generates narrative data stories that explain what the numbers mean
  • Identifies equity gaps and service delivery disparities
  • Provides analytical, data-forward responses with precise metrics

AI Actions

ActionWhat It Does
switch_insight_tabSwitches between the 5 tabs (Overview, Equity, Trends, Districts, Stories)
select_districtFocuses the dashboard on a specific council district
toggle_metricShows or hides a specific metric in the trends view
generate_data_storyGenerates an AI-written narrative story from the current data
The Insights Portal is designed for exploration. Start broad with the Overview tab, then drill into Equity or Districts based on what catches your eye. Use the Stories tab when you need to communicate findings to non-technical stakeholders.